Effective Date: 10/01/2024
Last Updated: 03/05/2025
Welcome to SignTime Property Management. These Terms and Conditions ("Terms") govern your use of our services, including our website, text messaging services, and any communications with our office. By using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
You must be at least 18 years old and legally capable of entering into a contract to use our services.
By using our services, you confirm that all information you provide is accurate and up to date.
Our services are intended solely for property management communications, including:
Tenant and vendor coordination
Appointment scheduling
Maintenance updates
Lease-related notifications
Any misuse, including spamming, harassment, or unauthorized commercial use, is strictly prohibited.
By providing your phone number, you consent to receive SMS communications from SignTime Property Management. These messages may include:
Appointment confirmations
Maintenance updates
Lease-related notifications
Other essential service communications
Message Frequency: Users may receive messages weekly or as needed based on service updates, maintenance notifications, and scheduling confirmations.
Cost Notification: Message and data rates may apply based on your mobile carrier’s plan. Please check with your provider for details.
You may opt out of receiving text messages at any time by replying "STOP" or contacting us at 240-347-2505.
Opting out does not delete your information from our system, as we retain records for compliance and service history purposes.
Help Guidance: For assistance, text "HELP" to 240-347-2505 or contact us at info@signtimepm.com.
We collect and process your personal information as described in our Privacy Policy. Your information is used solely for service-related purposes and is not shared for marketing without your explicit consent.
While we take reasonable steps to secure your data, we cannot guarantee complete security due to the nature of digital communications.
Our text messaging services are provided through Grasshopper, which may not offer end-to-end encryption.
If you are a tenant, you acknowledge that vendors may contact you directly to schedule service appointments.
Our website or communications may contain links to third-party websites. We do not endorse or assume liability for third-party content or services.
These Terms do not override your lease agreement. Tenants remain responsible for adhering to all lease obligations.
Tenants must report maintenance issues promptly through the designated communication channels.
Urgent issues should be reported via phone call, while non-urgent matters can be submitted via email or online portal.
SignTime Property Management is not liable for any damages resulting from:
Missed or delayed messages
Vendor actions or delays
Data breaches beyond our reasonable control
Technical failures of third-party service providers (e.g., Grasshopper, email services)
Our total liability for any claim shall not exceed the amount paid by you for our services, if applicable.
We may update these Terms from time to time. Any significant changes will be communicated through our official channels. Continued use of our services after an update constitutes acceptance of the revised Terms.
For any questions or concerns regarding these Terms, please contact us:
📞 Phone: 240-347-2505
📧 Email: info@signtimepm.com
Privacy Policy: https://www.signtimepm.com/privacy-policy